Knowledge Base¶
Public Services¶
1. Workflow
- Click on the “Knowledge Base” drop-down list.
- Select the preferred category from the dropdown list. (In this use case “SWS SOLUTIONS”)
- Select an item to view detailed information.
- Click on “Read More” button.
- View full information available for this item.(In this use case “Freshmaker.”)
2. Search
2.1 Advanced search
- Click on “Search” button.
- Select the “Advanced Search” opton from dropdown list.
- Select a data category to search.
- Provide Search criteria.
- Select an item from the search results.
- View full information available for this item.
3. Pivot Tables
- Click on “Search” button.
- Click on “Pivot Tables”.
- Select the preferred category from the dropdown list. (In this use case “SWS SOLUTIONS”).
- Select the preferred parameters from dropdown lists.
- Click on prefered results.
- Click on relevant item and view details.
Private Services¶
1.Categories
- Initially the user must login with private account privileges.
- Click on “Edit”.
- The desired Knowledge base category are at left menu.
Add Content
- Click on desired menu-item (in this case Application Tools).
- Click on “CREATE NEW” button.
- Provide your info and click on “Save” button.
- A pop-up message confirms that you have successfully create your new entry.
Modify Content
- Click on “Modify” pencil-item.
- Provide your changes and click on “Save” button.
- A pop-up message confirms that you have successfully create your new entry.
2.Applicable Tools
2.1. Licence Type
- Click on “Licence Type” menu-item
- Click on “CREATE NEW” button.
- Provide licence type info and click on “Save” button.
- A pop-up message confirms that you have successfully create your new licence type.
- Edit Licence Type
- Click on “Modify” pencil-item.
- Provide your changes and click on “Save” button.
- A pop-up message confirms that you have successfully update your licence type.
2.2 Technology Readiness
- Add Technology Readiness
- Click on “Technology Readiness” menu-item.
- Click on “Create New” button.
- Provide your credentials and click on “Save” button.
- A pop-up message confirms that you have successfully create a new Technology Readiness entry.
- Edit Technology Readiness
- Click on “Modify” pencil-item.
- Provide your changes and click on “Save” button.
- A pop-up message confirms that you have successfully update your Technology Readiness entry. .
